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It’s An Absolute Judgment Free Zone, Or Is It?
I am not going to start this post by saying that it is going to be “a little controversial”. Let’s face it, based on where you stand on literally any topic, all posts have the potential to be controversial. Even one about our puppy, Sam. And this post is definitely not going to be any different. If one is going to talk about judgment, facing judgment is absolutely a possibility. Maybe even likely? Probably. And that’s ok. I am writing my posts to provoke thoughts. As much as I added my podcast not to provide answers but rather questions and…
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The Girl Behind The Curtain
It is around 8pm, bed time for the girl who is maybe 7 or 8 years in age. On other nights this would be the time to secretly read one of her beloved books with a flashlight under her blanket. The girl is a bookworm, much more into reading than into sports. She usually reads books, that are not necessarily appropriate for her age. But the way she is living isn’t either. In so many ways. This, however, was not one of these more joyful reading nights. Instead of comfortably lying in her bed, the girl would be up in…
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Should We Really Just Focus On The Things We Can Control?
I recently shared with my coach how I felt compelled to bust some of Social Media’s wisdoms/myths. Social Media wisdoms? I am sure you have seen those one sentence “insights” on platforms like LinkedIn that sound really good. They usually seem easy enough to follow. They also somewhat claim to be the one size fits all solution to mostly all our problems. Or the one size fits all leadership style for all leaders and all their employees, for that matter. One of them being “control what you can control” or “focus on what you can control”. I shared this very…
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You Will Really Never Be Happy With Your Outsourced Service
Unless you put in the work! It’s been a while since part III of my series about how I changed my outsourcing game. Mainly because I have been on vacation. And yes, partly because things have been a little crazy in the US in the last couple of days. No headspace to talk about things not happening, unless you put in the work. Though it would have been quite fitting. But here we are, finally about to conclude the series. Starting with the fact, that you will never be really happy with your (outsourced) service, unless you put in the…
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Actually Never Been Happy With Your Outsourced Customer Service?
Try Integrity & Ownership! Yes, those are two very strong words. Maybe even words, you might find in some “bullshit bingo” charts as well. However, I personally think these two belong together and should be front and center for every true leader. You have to try integrity & ownership , I am sure about that. So much so, that they will play a critical part in part III of my blog series. I could not talk about my journey to a better outsourced customer service, without touching on integrity and ownership. You have actually never been happy with your outsourced…
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Focus Is Our Friend
I think we can all agree, that 2020 so far has been an interesting year. To say the least. One, not many of us would likely recommend to a friend. For sure things have been and continue to be difficult, even overwhelming at times. But how can we best deal with all of this? Or with other difficult situations? Certainly, focus is our friend, here. The right focus, that is. When things feel out of (our,) control and we are overwhelmed, we easily lose focus. All the things, we can’t really control, are rushing through our minds like some kind…
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It’s OK To NOT Be OK!
It’s OK to not be OK! Here, I said it publicly. Because I mean it, too! And if your first reaction to this intro is “of course, why would you even talk about it. That is common sense”. Then let me first congratulate you to your self-compassion! And second let me tell you, there is an unfortunate reason I am talking about this important topic. How are you feeling about the current situation the world finds itself in? You are trying to make the best of it and move on with your life? Yes, that about perfectly sums up my…
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Too simple?
When it comes to describing what makes people successful, keeping it simple might seem like a good idea. One picture says more than a thousand words after all. And too much context might be too complicated, right? Right. But not so fast. Too simple is a thing. And context has it’s merits. Today I saw this picture that someone had shared on LinkedIn. It was liked by someone I know and that is how it ended up in my news feed. And when I looked at it, I disagreed and moved on. But it kept bothering me even while I…
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“I am sorry” – are you really?
If you have read some of my posts already, you will know accountability and integrity are very important to me. In fact combined they are my top 1 value, followed by care as my top 2. I honestly believe accountability and ownership make a huge difference in our personal and most importantly in our professional life and success. However they should never be confused with being (overly) apologetic. Being sorry all the time, even when what happened is not our fault or not even a problem at all, has nothing to do with ownership. But a whole lot with how…
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Rockstar or Superstar?
I did not spend too much time watching the Grammy’s (I did not watch them at all to be honest). I also did not watch the Golden Globes really so that isn’t it either. Why would I then want to talk about Stars and Rock- and Superstars of all things? Why ask “Rockstar or Superstar” at all? It’s because we are all likely one or the other, maybe both, and we might not even know! have you ever thought about whether you are a Rockstar or a Superstar? Let me explain. Those of you that are following me will know,…
