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Actually Never Been Happy With Your Outsourced Customer Service?
Try Integrity & Ownership! Yes, those are two very strong words. Maybe even words, you might find in some “bullshit bingo” charts as well. However, I personally think these two belong together and should be front and center for every true leader. You have to try integrity & ownership , I am sure about that. So much so, that they will play a critical part in part III of my blog series. I could not talk about my journey to a better outsourced customer service, without touching on integrity and ownership. You have actually never been happy with your outsourced…
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Hero/Heroine or Victim, to me it’s a choice!
Above all, be the heroine in your life, not the victim! Nora Ephron I am dedicating this post to a real life hero and friend that we lost this week far too early to pancreatic cancer. Dear friend, from diagnosis to your last hours you embraced your situation and fought your fight with your head held high. Words can’t descibe how impressed and how sad I am. Rest in peace, big lion! When I say “victim” you might think of someone that has fallen victim to a crime. And of course, that is a very special situation and is definitely…
