Try Genuine Care & Radical Candor Welcome back to part II of my post series about my journey to a better (outsourced) Customer Service. And what happened, when I lost that client attitude and tried genuine care and radical candor, instead. You have not read part I yet? No worries, you can find it right here and I recommend reading it first. Because it kind of sets the tone for this post and the following. Want to know what people on LinkedIn are thinking about it? Check it out directly here. In my last post I shared the thesis, that…