Try Integrity & Ownership! Yes, those are two very strong words. Maybe even words, you might find in some “bullshit bingo” charts as well. However, I personally think these two belong together and should be front and center for every true leader. You have to try integrity & ownership , I am sure about that. So much so, that they will play a critical part in part III of my blog series. I could not talk about my journey to a better outsourced customer service, without touching on integrity and ownership. You have actually never been happy with your outsourced…