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“I am sorry” – are you really?
If you have read some of my posts already, you will know accountability and integrity are very important to me. In fact combined they are my top 1 value, followed by care as my top 2. I honestly believe accountability and ownership make a huge difference in our personal and most importantly in our professional life and success. However they should never be confused with being (overly) apologetic. Being sorry all the time, even when what happened is not our fault or not even a problem at all, has nothing to do with ownership. But a whole lot with how…